Service Management Software (SMS) is a fully web based Software Solution
which supports the enterprise-wide operations for field service based industries.
SMS can simplify processes and information needed by your
technicians and staff when they’re in the field. SMS can be used by companies which need
to manage installations and maintenance of systems or equipment.
SMS consists of the following modules and these modules can be interconnected to provide a total
solution and also can be used as individual modules:
|
| • |
Customer Management |
| • |
Asset Management |
| • |
Resource Management |
| • |
Fleet Management |
| • |
Call Management |
| • |
Remote Worker |
|
| A number of essential management reports can be generated through SMS application |