LMS Office |
LMS Office provides your business with a total solution from call logging through to
completion of delivery and collection. The Call Centre staff will have visibility of
parcels, vehicles and personnel in real-time.
LMS Office enables Call Centre staff to log call details against predefined customer
details. Once a call is logged, LMS utilises advanced resource management to allocate
the best-fit vehicle and field personnel. Call details are then communicated to the
field personnel via PDA or phone. At the point of delivery a signature is captured.
LMS consists of a web based user-friendly Operational Panel for the operational team
to manage the total logistics operation. The operational panel is categorised into
managing field personnel, vehicles, jobs and customer information. Where the operational
team will be able to Add, Edit and Update various tasks in order to manage the logistic
operation.
LMS consists of a single screen (LOS) where the unique feature of this system is that the
GPS data from the vehicle and activity of the field personnel are captured and integrated
in real time which provides a clear visibility of the resources activity at any given
instance. And the mobile personnel activity can be viewed on gantt chart in real-time.
All vehicles and mobile personnel activity can be viewed on map
LMS Office gives you the foundations for a professional, cost effective logistics operation.
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