Asset Management

Asset Management is a web-based application which, through an intuitive front end enables companies to enter and maintain Asset details and manage the Assets related activities needed by operational and management personnel.

This module is unique in that it will calculate and generate a plan for Preventive Maintenance, Overhauls and Asset refresh programs based on historical information provided and the contractual requirements in order to extend asset life and improve reliability. The generated plan is designed to be forwarded to the Call Management/scheduling sub-module.

Asset Management provides an Asset Register and Asset Tracker where the Asset Register records all the serialized parts against the Bill of Material and the Asset Tracker records all the device movement from location to location. This will allow the user total control over the Asset in real-time and also this information will be used to identify and rectify reoccurring faulty devices and parts.

The module records comprehensive information for each asset, physical location description, drawings, technical information, inspection check list, method statements, special tools needed, expected results and maintenance history.

One of the unique functions of this application is to validate when a call is logged against a particular model, model number and the possible expected fault on that device to prevent wrong data being passed to Call Management Scheduler.

The Asset Management module is a powerful tool in its own right which can be used stand-alone or in combination with the range of Service Management modules to provide the benefit of a fully integrated System.

Features:
	At the point of a call being logged the “Asset Management” module will validate the asset and the device installed at the origin of fault, which also minimizes the need for skilled and trained resource in the help desk area.
	Each module and the devices are predefined with the possible symptom code, cause code and action code with an estimated time to complete (ETC). This is to assist the call scheduler to manage the work load.
	Preventive Maintenance and other regular maintenance schedules can be automated to meet the contractual obligation.
	Any module or device history of movement and the current location can be viewed in real-time.
	Information from a BOM will check the validity of any part that has been ordered by an engineer, this will prevent incorrect/improper parts being ordered. When a device is upgraded the BOM will have to be updated simultaneously in order to maintain integrity.

Benefits:
	This module prevents a call being logged against the wrong asset which saves money and time.
	This module displays only the related parts to be selected by referring to the Bill of Materials.
	The reoccurring fault functionality records the identification of faulty part or device at an early stage and can be removed from the system.
	The routine maintenance works can be scheduled annually in advance rather than carrying out laborious repetitive planning throughout the contract period.
	The Assets current location and history can be viewed using different search criteria.
	Part usage can be maximized and inventory cost can be reduced.