Profile
Business Dispatch Ltd (BDL) is a UK based
Logistics and Software Company providing a wide range of services.
BDL is working in partnership with a number of high-profile
clients.
By concentrating our efforts into one market
area, the BDL professionals (many of whom have been working
on the design and development of the BDL products has over
thirty years of service industry experience) have developed
a clear understanding of the business needs of that industry.
BDL has acquired knowledge and understanding
of the needs of the Service Industry and has used that knowledge
to define and design market-leading products.
Using its expertise BDL has designed and developed
a Web based, Wireless, Tracking and Mobile Communication Solutions
for Vehicles and Mobile Personnel/Service Engineers for Logistics
and Filed Service Operations.
BDL's software solutions are designed for companies
that service and maintain equipment/assets and companies involved
in logistic operations.
Today's customers demand ever increasing service
levels at lower price, our solutions are designed to help
you achieve them.
BDL Mobile Communications Software Solution
is a high value business process designed specifically for
the Logistics & Maintenance industries. A highly developed
product range enables the company to provide enterprise-wide
management, operational and control solutions to the varied
needs of all departments and personnel:- executives, project
managers, supervisors, controllers, service engineers and
administrators.
BDL’s idea of providing 'total systems'
to a Service industry is at dissent with the approach of most
other industry suppliers, many of whom are satisfied to supply
part of a system and thus limit on-going participation and
responsibility.
We have also developed knowledge to advise
and assist with the installation and support of the most complex
of GPS, GPRS, network, RFID, VOIP and wireless communication
systems. These 'products' are backed by a helpline and support
service that ensures the required support is always available
to the user
BDL works closely with clients to put in place
complete business solutions. Our aim is to help you manage
your service operations more productively and profitably.
We believe systems needn't be complex to be powerful.
BDL won't walk away when you need us most. Our
software team will work alongside you and your staff to configure
your systems, applying business knowledge, project supervision
and programming skills to achieve an effective execution that
delivers lasting results
As a progressive logistics software development
company, we are continuously updating our products to provide
more functionality, while making systems more intuitive in
use.
Simple to use, BDL can be configured to fit
your business and is easily integrated with your own or third
party software
Impressive results rely on careful planning
and control. BDL takes care of the everyday processes, leaving
you free to stop firefighting and to focus on achieving
improved service levels at less cost.
Our commitment is to continue to identify and understand the
problems of the industry and, using our expert knowledge of
that industry and the most up-to-date technologies, further
develop the BDL integrated solution to meet those ever-changing
needs.
BDL software system is designed for small, medium and large
service oriented/maintenance companies - either working in
a single site to multiple customer sites, involved in major
contracts. There are no constraints as to the number of users
or sites
Business Dispatch Limited
Quality Policy
Business Dispatch Limited is an established business offering
and providing a range of services to logistics organizations
to include the provision of Driver/Technicians and the facilitating
of tracking and reporting technologies.
Our objective is to provide high quality services
for our customers profitably. We aim to meet the long-term
aspirations of our shareholders, customers and employees by
being recognized as an exemplary provider in our field.
Our business is committed to achieving and maintaining
accredited certification to the internationally recognised
Quality Standard, ISO 9001:2000 and, aware that our customers
always have a choice, to continually review and improve the
effectiveness of our quality management processes.
To consistently meet the ever - changing requirements
of our valued customers is challenging in itself. To surpass
their expectations requires the determination and co-operation
of all of us within the business, along with our suppliers
and nominated subcontractors. These are not only the primary
but also the minimum acceptable quality objective.
As Managing Director of Business Dispatch Limited,
I am personally taking responsibility for quality management
and have nominated a Quality Management Representative to
assist me in this regard. I am confident of the support of
my colleagues in ensuring that our objectives are consistently
met.
Managing Director
BDL EQUAL OPPORTUNITIES & RECRUITMENT
POLICIES
Our policy for fair recruitment and the culture
inside our organization:
We are committed to equality of opportunity and positive action
to promote equality of opportunity. We believe that an Equal
Opportunities Policy helps to ensure that there is no unjustified
discrimination in the recruitment, retention, training and
development of staff on the basis of gender, martial status,
sexual identity, religious belief, political opinion, race,
work pattern, age, disability, status, socio-economic background,
spent convictions, trade union activity or membership, or
on the basis of having or not having dependents.
We also believe that an Equal Opportunities Policy benefits
employees and potential employees and helps achieve dignity
at work and contributes to providing the best possible services
to partners and clients.
We strive to be rigorous and fair in our recruitment policy,
and we have procedures to help us achieve this. We require
all candidates to address specific areas of the job in the
same way in their application and in the interview. We look
for evidence of behavioural competencies and skills from previous
positions, and the offers we make are conditional upon satisfactory
references, a medical examination and production of original
certificates for the relevant qualifications.
ENVIRONMENTAL POLICY STATEMENT
We believe sustainable operations are those
that drive efficient resource use and provide a healthy environment,
which in turn facilitates social progress and economic growth.
As a company we therefore strive to act as responsible stewards
of the environment and commit to continual improvement.
To balance these challenging needs we are committed
to efficient and effective practices. We recognise that sustainability
is the collective responsibility of governments, businesses,
individuals and communities and we should work towards to
pursue this goal.
In pursuit of this policy, BDL has committed
itself to the following:
• Achieve and maintain compliance with
the environmental legislation in the UK.
• Continue to prevent and where practicable reduce
pollution loads entering the environment.
• Seek to use materials efficiently, and promote the
application of the waste hierarchy.
• Conserve and enhance biodiversity wherever practicable
or required, through efficient and effective practices.
• Develop our employees awareness of environmental
issues including this policy.
• Take an active and positive role in the community
The policy will be periodically reviewed in
light of new knowledge, changing legislation and public concerns.
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