Industries - Others

OTHERS:

BDL SMS system can be adopted by similar industries are involved in equipment installation, repair, and maintenance of assets/machinery.
The following are a few examples:

DOMESTIC SERVICING:

Domestic servicing consisting of servicing installations and appliances in the home
i.e. boilers, cable & satellite, garage doors, refrigerators, ovens, swimming pools, washing machines etc.

With the help of BDL SMS, you can deliver efficient and responsive service to your customers.
Through SMS, building trades, service organizations effectively improve customer satisfaction, increase worker productivity, and improve profitability. SMS ability to immediately convey all work completed and capture on-site customer signatures in real-time, enables direct invoicing and greatly shortens the receivables wait period, leading to better cash flow. Field capture of parts consumed and suggested repairs enables the organization to eliminate previously lost charges and capitalize on new income opportunities.

HEATING:

Many businesses will be subject to seasonal fluctuations, so it is vital that your field service management system is flexible enough to cope with the changes. Your client's business may be dependent on the speed of your response, so when their call comes in you need to be able to act quickly.

Whether you need air conditioning software or a refrigeration breakdown solution, at SMS you work with experienced staff who are familiar with your industry practices, giving you the trust you need.

VENDING:

Depending on the size of your group, or your asset base, a fast response to a machine breakdown is needed. In fact, there can be few situations where time is more critical. At BDL we understand the pressures that breakdown scheduling places on your service organisation.

SMS has consultants who specialise in vending, so you can feel confident that our breakdown planning, scheduling and controlling solutions will meet your needs.

TECHNOLOGY:

When you are providing a state-of-the-art range of products and services it is important that your field service management systems are of equivalent functionality and superiority. At BDL we understand the demands placed upon the services you provide, and our staff will use their expertise to help you plan an efficient system installation.
SMS for communications enables service providers, equipment manufacturers, and third party service organizations to increase asset and worker productivity, customer satisfaction, and profitability through a streamlined scheduling, dispatch, and good mobile user work order management solution.

INDUSTRIAL:

Whatever your industry sector, you will have certain main requirements from a field service management system, mainly the ability to receive calls, schedule and dispatch engineers, the capacity to manage your logistics needs and the facility to manage customer agreements effectively and efficiently.

Whether servicing on-site assets at customer locations or your own dispersed assets, SMS makes more simple scheduling, dispatch, and good mobile user work order management solution delivers good payback.